User Flow Diagram - Request A Dependent Card

Project Info:

I created this user flow diagram to map the process for an American Express customer requesting a supplementary credit card for a dependent. The diagram outlines each step in the journey, identifying decision points, required inputs, and friction areas to streamline the application process.

Project Details:

  • Category:UX Artifacts & Architecture
  • Outcome:Initial user flow diagram serving as a blueprint for the dependent card request feature.
  • Company:American Express
  • Industry:Financial
  • Technologies:Sketch & InVision
  • View Project: User Flow Diagram